Hospitalityandreizen
| Hospitalityandreizen 1 t/m 7 van 7 |
| Global Travel And Events Manager Founded in 1968, the International Baccalaureate (IB) is a recognised leader in international education, encouraging students to be active learners and engaged world citizens. The Global Travel and Event Manager is responsible for achieving continuously improving, cost effective and efficient travel and related services for the IB. The role holder will develop and implement a global strategy for the delivery of travel and event services and will identify and lead projects which deliver value for the IB and efficiencies and cost saving in the travel and events category. The role holder will: • Negotiate agent, air, car hotel and conference contracts; • Conduct assessment reviews with 3rd party providers; • Develop and maintain cost saving metrics that provide year on year measurements for IB global travel and event categories; • Consolidate the number of agents, airlines, hotels etc to ensure volume leverage; • Develop internal systems and processes to aid data collection, reporting and communication; • Ensure business and selected suppliers comply with related legislation and industry good practice. Main requirements The successful candidate will have: • A degree level of education or equivalent; • Professional certification in corporate travel management (NBTA, CTE, CCTE or equivalent) or a certificate in purchasing and supply (CIPS level 3, NEVI, or equivalent); • In-depth knowledge of strategic sourcing in the travel and events; • 10-15 years experience in relevant environment; • Proven experience of managing global Travel & Events department/Team; • Extensive experience and knowledge of managing large projects in a variety of contexts; • Strong influencing ability; • International mindset; • Strong communications skills, working language English and preferably Spanish and/or French. Start date December 2011 Location The post will be based in The Hague, the Netherlands. The position will involve some international travel. The International Baccalaureate is an equal opportunities employer. Apply Please submit your application by using the 'Solliciteer nu ' button below. Agency calls are not appreciated. Keywords: Management, Manager, Experienced, Senior Manager, Negotiation, Negotiator, NEVI, Buying, Buying Manager, Global Management, Global Manager, Senior Travel Manager, Strategic Management, International Negotiating, Management Skills, Global Strategy Manager, Strategic, Strategy, Strategic Management, Higher Education, Process Development, System Development, Business Development, Travel Management, Travel Manager, Corporate Travel, Corporate Management, Travel & Events, Senior, Professional, Experienced, Projectmanager, Projectmanagement, International Communication, Travel Services, Global Travel Services, Global Event Manager, Events, Leisure, Tourism, Business Travel, HBO, Bachelor, WO, Master, Job, Work, Vacancy, Position, The Hague, Den Haag, Rotterdam, Leiden, Utrecht, Zuid Holland. The Global Travel and Event Manager is responsible for achieving continuously improving, cost effective and efficient travel and related services for the IB. The role holder will develop and implement a global strategy for the delivery of travel and event services and will identify and lead projects which deliver value for the IB and efficiencies and cost saving in the travel and events category. The role holder will: • Negotiate agent, air, car hotel and conference contracts; • Conduct assessment reviews with 3rd party providers; • Develop and maintain cost saving metrics that provide year on year measurements for IB global travel and event categories; • Consolidate the number of agents, airlines, hotels etc to ensure volume leverage; • Develop internal systems and processes to aid data collection, reporting and communication; • Ensure business and selected suppliers comply with related legislation and industry good practice. Main requirements The successful candidate will have: • A degree level of education or equivalent; • Professional certification in corporate travel management (NBTA, CTE, CCTE or equivalent) or a certificate in purchasing and supply (CIPS level 3, NEVI, or equivalent); • In-depth knowledge of strategic sourcing in the travel and events; • 10-15 years experience in relevant environment; • Proven experience of managing global Travel & Events department/Team; • Extensive experience and knowledge of managing large projects in a variety of contexts; • Strong influencing ability; • International mindset; • Strong communications skills, working language English and preferably Spanish and/or French. Start date December 2011 Location The post will be based in The Hague, the Netherlands. The position will involve some international travel. The International Baccalaureate is an equal opportunities employer. Apply Please submit your application by using the 'Solliciteer nu ' button below. Agency calls are not appreciated. Keywords: Management, Manager, Experienced, Senior Manager, Negotiation, Negotiator, NEVI, Buying, Buying Manager, Global Management, Global Manager, Senior Travel Manager, Strategic Management, International Negotiating, Management Skills, Global Strategy Manager, Strategic, Strategy, Strategic Management, Higher Education, Process Development, System Development, Business Development, Travel Management, Travel Manager, Corporate Travel, Corporate Management, Travel & Events, Senior, Professional, Experienced, Projectmanager, Projectmanagement, International Communication, Travel Services, Global Travel Services, Global Event Manager, Events, Leisure, Tourism, Business Travel, HBO, Bachelor, WO, Master, Job, Work, Vacancy, Position, The Hague, Den Haag, Rotterdam, Leiden, Utrecht, Zuid Holland. Vergelijken deze vacature » |
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| Global Travel And Events Manager Founded in 1968, the International Baccalaureate (IB) is a recognised leader in international education, encouraging students to be active learners and engaged world citizens. The Global Travel and Event Manager is responsible for achieving continuously improving, cost effective and efficient travel and related services for the IB. The role holder will develop and implement a global strategy for the delivery of travel and event services and will identify and lead projects which deliver value for the IB and efficiencies and cost saving in the travel and events category. The role holder will: • Negotiate agent, air, car hotel and conference contracts; • Conduct assessment reviews with 3rd party providers; • Develop and maintain cost saving metrics that provide year on year measurements for IB global travel and event categories; • Consolidate the number of agents, airlines, hotels etc to ensure volume leverage; • Develop internal systems and processes to aid data collection, reporting and communication; • Ensure business and selected suppliers comply with related legislation and industry good practice. Main requirements The successful candidate will have: • A degree level of education or equivalent; • Professional certification in corporate travel management (NBTA, CTE, CCTE or equivalent) or a certificate in purchasing and supply (CIPS level 3, NEVI, or equivalent); • In-depth knowledge of strategic sourcing in the travel and events; • 10-15 years experience in relevant environment; • Proven experience of managing global Travel & Events department/Team; • Extensive experience and knowledge of managing large projects in a variety of contexts; • Strong influencing ability; • International mindset; • Strong communications skills, working language English and preferably Spanish and/or French. Start date December 2011 Location The post will be based in The Hague, the Netherlands. The position will involve some international travel. The International Baccalaureate is an equal opportunities employer. Apply Please submit your application by using the 'Solliciteer nu ' button below. Agency calls are not appreciated. Keywords: Management, Manager, Experienced, Senior Manager, Negotiation, Negotiator, NEVI, Buying, Buying Manager, Global Management, Global Manager, Senior Travel Manager, Strategic Management, International Negotiating, Management Skills, Global Strategy Manager, Strategic, Strategy, Strategic Management, Higher Education, Process Development, System Development, Business Development, Travel Management, Travel Manager, Corporate Travel, Corporate Management, Travel & Events, Senior, Professional, Experienced, Projectmanager, Projectmanagement, International Communication, Travel Services, Global Travel Services, Global Event Manager, Events, Leisure, Tourism, Business Travel, HBO, Bachelor, WO, Master, Job, Work, Vacancy, Position, The Hague, Den Haag, Rotterdam, Leiden, Utrecht, Zuid Holland. The Global Travel and Event Manager is responsible for achieving continuously improving, cost effective and efficient travel and related services for the IB. The role holder will develop and implement a global strategy for the delivery of travel and event services and will identify and lead projects which deliver value for the IB and efficiencies and cost saving in the travel and events category. The role holder will: • Negotiate agent, air, car hotel and conference contracts; • Conduct assessment reviews with 3rd party providers; • Develop and maintain cost saving metrics that provide year on year measurements for IB global travel and event categories; • Consolidate the number of agents, airlines, hotels etc to ensure volume leverage; • Develop internal systems and processes to aid data collection, reporting and communication; • Ensure business and selected suppliers comply with related legislation and industry good practice. Main requirements The successful candidate will have: • A degree level of education or equivalent; • Professional certification in corporate travel management (NBTA, CTE, CCTE or equivalent) or a certificate in purchasing and supply (CIPS level 3, NEVI, or equivalent); • In-depth knowledge of strategic sourcing in the travel and events; • 10-15 years experience in relevant environment; • Proven experience of managing global Travel & Events department/Team; • Extensive experience and knowledge of managing large projects in a variety of contexts; • Strong influencing ability; • International mindset; • Strong communications skills, working language English and preferably Spanish and/or French. Start date December 2011 Location The post will be based in The Hague, the Netherlands. The position will involve some international travel. The International Baccalaureate is an equal opportunities employer. Apply Please submit your application by using the 'Solliciteer nu ' button below. Agency calls are not appreciated. Keywords: Management, Manager, Experienced, Senior Manager, Negotiation, Negotiator, NEVI, Buying, Buying Manager, Global Management, Global Manager, Senior Travel Manager, Strategic Management, International Negotiating, Management Skills, Global Strategy Manager, Strategic, Strategy, Strategic Management, Higher Education, Process Development, System Development, Business Development, Travel Management, Travel Manager, Corporate Travel, Corporate Management, Travel & Events, Senior, Professional, Experienced, Projectmanager, Projectmanagement, International Communication, Travel Services, Global Travel Services, Global Event Manager, Events, Leisure, Tourism, Business Travel, HBO, Bachelor, WO, Master, Job, Work, Vacancy, Position, The Hague, Den Haag, Rotterdam, Leiden, Utrecht, Zuid Holland. Vergelijken deze vacature » |
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| Petit Club Animatoren (m/v) Afgestudeerd en eerst nog even een baan zonder pak? Tussen je tentamens er even uit voor een zomerse baan? Club Med is op zoek naar Petit Club Animatoren (M/V) voor haar Clubdorpen in Frankrijk en in het buitenland. Jouw taken • De kinderen tussen 2 en 4 jaar opvangen en verzorgen • Knutselactiviteiten, spelletjes, sprookjes en liedjes animeren • De kinderen op hun gemak stellen en de ouders geruststellen • De hygiëne en veiligheid van de kinderen verzekeren Vergelijken deze vacature » |
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| Petit Club Animatoren (m/v) Afgestudeerd en eerst nog even een baan zonder pak? Tussen je tentamens er even uit voor een zomerse baan? Club Med is op zoek naar Petit Club Animatoren (M/V) voor haar Clubdorpen in Frankrijk en in het buitenland. Jouw taken • De kinderen tussen 2 en 4 jaar opvangen en verzorgen • Knutselactiviteiten, spelletjes, sprookjes en liedjes animeren • De kinderen op hun gemak stellen en de ouders geruststellen • De hygiëne en veiligheid van de kinderen verzekeren Vergelijken deze vacature » |
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| Barman / Barvrouw (m/v) Afgestudeerd en eerst nog even een baan zonder pak? Tussen je tentamens er even uit voor een zomerse baan? Club Med is op zoek naar Barkeepers (M/V) voor haar Clubdorpen in Frankrijk en in het buitenland. Jouw taken • Gevarieerde en internationale dranken maken en serveren • De gasten op een persoonlijke manier bij de bar ontvangen • Zorgen voor een aantrekkelijke presentatie van de bar en de promotie van exclusieve dranken • De gasten zowel aan de bar als in de zaal bedienen Vergelijken deze vacature » |
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| Barman / Barvrouw (m/v) Afgestudeerd en eerst nog even een baan zonder pak? Tussen je tentamens er even uit voor een zomerse baan? Club Med is op zoek naar Barkeepers (M/V) voor haar Clubdorpen in Frankrijk en in het buitenland. Jouw taken • Gevarieerde en internationale dranken maken en serveren • De gasten op een persoonlijke manier bij de bar ontvangen • Zorgen voor een aantrekkelijke presentatie van de bar en de promotie van exclusieve dranken • De gasten zowel aan de bar als in de zaal bedienen Vergelijken deze vacature » |
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| Team Leader Customer Care Team Leader Customer Care Team Leader Customer Care The company requires a Customer Care Team Leader to assist the Customer Care Manager to motivate and lead the Amsterdam based Customer Care team during the day shift, operating between 08:00 – 18:30, Monday to Friday, plus 1 Saturday/Sunday per month. Working hours will be within these hours.You will provide outstanding levels of customer service to Booking.com customers and hotels by nurturing relationships with suppliers. Ideal Candidate:This role is ideal for an articulate, energetic and enthusiastic customer service professional with leadership flair and ability to motivate others. As well as experience within a customer services or customer-facing role you will be passionate about providing the best possible levels of customer services, driving and delivering inbound sales results and have experience in or potential to run a highly motivated, dynamic and efficient team of CCE’s.You possess strong communication skills, both oral and written, and of course, excellent leadership, coaching and mentoring abilities. You should be efficient, organised, adaptable and capable of working on your own initiative in carrying out your day-to-day data tasks with limited need for supervision. You should be skilled at multi-tasking and able to co-ordinate a variety of tasks. Required Skills* Ensure that all new C/C employees to the day-shift receive an informative induction programme to introduce them to the business, systems and customer services standards and processes;* Conduct monthly 1-2-1 meetings with C/C employees of your team (15 to 18 CCE’s) to maintain focus and motivation on Customer Care standards and targets;* Summarize and feed back the outcome of these meetings to the C/C Manager, discussing any areas of concern, training requirements or achievements;* Assist in and conduct, mid- and end-o- year performance reviews;* Track and monitor performance levels, and highlight any areas of underperformance to the C/C Manager and assist her in tackling this;* Schedule and distribute tasks and projects within the team;* If necessary, deputize for and carry out activities of C/C Manager in her/his absence and as directed;* Manage any escalated (from the team) incoming hotelier and customer queries (email & phone) regarding the hotel intranet system, system problems, reservations, over-bookings, reservations, hotel amenities/service and invoicing;* Liaison with the appropriate teams (IT, Hotels, Distribution, Finance) in order to gain relevant information and action, to resolve problems or provide support to the team;* Negotiate and demonstrate the ability to influence customers and hoteliers when handling complaints and have the ability to empathise with customer;* Demonstrate the ability to recognise sales opportunities and coach and develop the team to be commercially aware when handling customer calls;* To be an effective Change Manager – to know how to handle periods of change and lead a team through such periods, displaying motivating and encouraging behaviours.* Quality assurance; - Performance side by side and remote call monitoring - Coaching sessions - E-mail quality *Coaching of new and existing staff; - Floor walking - Side by side monitoring - Call monitoring* Ensure coverage of TL line during opening hours;* Work closely with Operations and Training & Quality to ensure consistency in the execution of procedures;* Enthusiasm and ability to work in a team and independentl;* Proactive and able to complete tasks within specified deadline;* Administrative tasks;* Assisting in additional tasks and projects if needed. Required Experience* MBO/ HBO level, education in Hospitality branch preferred* Proven people management skills* Customer service and sales results focus* Flexibility, able to work various shifts if required* Analytical skills* Extended Call centre experience is a must * Proven and demonstrated high performance track record* Coaching experience is preferred * Previous leadership experience preferred* Excellent written and oral communication skills* Ability to present information in front of a group* Professional, proactive, positive and “can-do” attitude* Our ideal candidate is fluent in English and one or more European languages* Sense of responsibility, independent and customer friendly.* Relocation package offered by Booking.com Vergelijken deze vacature » |
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| Hospitalityandreizen 1 t/m 7 van 7 |